Order process

HOW CAN I PLACE AN ORDER?

1. filling the shopping cart – products and coupon codes

With the button “Add to cart” you choose the products you want to order. You can always update your selection in the “Shopping Cart” by changing the quantity, adding or reducing products. Don’t forget to update your shopping cart before continuing your order process.

2. checkout – address and payment process

Clicking the “Proceed to Checkout” button will take you to the checkout page where you can place your binding order. If you have a customer account, you can log in with your email address and password. Otherwise, you can register as a new customer by clicking the appropriate box at the bottom of the page, or complete your order without creating a customer account. We do not share your information with third parties outside of our company, except when necessary to process your order, for example, to ship your order. Your billing details are also used as shipping details by default. If you want your order to be shipped to a different address, select the “Ship to a different address?” input field and enter the different shipping address here. Then select your preferred payment method. 3.

3. confirm your order

If all your entries are correct and you have read and accepted the cancellation policy and general terms and conditions, you can complete your order process. Then click on the “Buy now” button to send your binding order. Thank you for your order!

WHAT ARE THE ADVANTAGES OF CREATING A USER ACCOUNT?

Advantages of your own user account are:

you can see all your orders at a glance
you can manage your billing and shipping addresses and easily select them for your next purchase

HOW CAN I REDEEM A COUPON CODE?

You can redeem the coupon code by clicking on “Shopping cart”. This will show the products you want to buy. On the right side of the page there is a field “Coupon Code” where you can enter your coupon code. Then click on “Apply Coupon” and the total of your shopping cart will update automatically. It is not possible to combine multiple coupon codes. After clicking the “Buy Now” button on the checkout page, a discount code cannot be changed, updated or added.