Payment methods
We offer the following payment methods, just choose the option you prefer. Please note: The shipping costs are partially dependent on the selected payment method.
The prices listed in the respective offers are final prices. They include all price components including any applicable taxes such as VAT. Only in the case of cross-border deliveries, further taxes (e.g. in the case of an intra-community purchase) and/or duties (e.g. customs duties) may be payable by you in individual cases, but not to the seller, but to the customs or tax authorities responsible there.
The delivery and shipping costs are not included in the purchase price, they are available on the page “shipping costs”, are shown separately during the ordering process and are to be paid by you additionally. The invoice will be sent by e-mail.
INVOICE (KLARNA)
To be paid directly to Klarna within 14 days from the date of invoice. The invoice will be issued upon shipment of the goods and sent by e-mail. You can find the invoice terms here.
CREDIT CARD
Pay easily by Visa or Mastercard credit card.
INSTANT BANK TRANSFER (KLARNA)
Pay as easy as you are used to when shopping online – with your online banking data and maximum security via PIN and TAN. Thanks to a real-time transaction confirmation to the store, an immediate shipment of your ordered goods is possible.
INSTALLMENT PURCHASE (KLARNA)
The flexible installment purchase from Klarna allows you to pay your bill at your own pace. You decide every month how much you want to pay.
NOTES ON KLARNA PAYMENT METHODS
Klarna payment methods require you to be of age.
If you have problems paying with one of the Klarna payment methods (invoice, SofortÜberweisung, installment purchase) – for example, you are shown the message: “Unfortunately, we can not process this purchase through Klarna. Please select an alternative payment option to complete your order.” – please contact Klarna directly if this occurs repeatedly.
Klarna’s customer service can be reached at:
Tel: 0221 669 501 10
E-mail: kundendienst@klarna.de
Web/ Chat: https://www.klarna.com/de/smoooth-mehrzuklarna/
Klarna also offers a mobile app and the MyKlarna portal, where you can view all information about your orders. You can also pay invoices directly, report returns and extend payment terms.